On-line reservation payment options

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We strongly recommend Electronic Bank Transfer and the PenBro Bank Account details for payments in Euros only, are provided below.
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To ensure maximum security we only accept Credit Card Payments by telephone. Payment can be made using the following Credit Cards: Visa, Master Card, Eurocard, Dinners, and JCB.
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If paying by Euro cheque your reservation will be confirmed on receipt of your cheque! Note that we recommend that you use a secure postal delivery i.e. Registered delivery, or international courier service.
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Telephone:-
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We are pleased to accept telephone reservations with your credit-card number and expiration date.
A telephone reservation with payment by Eurocheque will be confirmed upon receipt of your cheque.
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Postal:-
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We are pleased to accept Postal reservations that include a Eurocheque for the initial, or full payment.
Note: with postal reservations please ensure that you enclose a contact telephone number to allow us to confirm your booking.
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PAYMENTS [deposits & final payments]

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Electronic Bank Transfer:
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Payments may be made in Euros only by Electronic Bank Transfer to the following account:-
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| Account Name:- |
PenBro Ltd
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| Bank Address: |
RAIFFEISENBANK (BULGARIA) AD
18/20 Gogol Str.
1504 Sofia
Bulgaria
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| IBAN: |
BG88RZBB91551460391203 (EURO) or
BG03RZBB91551060391214 (BGL)
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| BIC Code: |
RZBBBGSF
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| NB: For Electronic Bank Transfer please ensure that all Bank charges, including those of the recipient Bank, are included in your payment.
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Cheque Payments:
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We accept Eurocheques, with your reservation confirmed upon receipt of your cheque.
NB: With Eurocheque payments please add 14 Euros to each cheque to cover Bank charges!
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Cash Payments:
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Whilst staying at the ApartHotel you may pay in Bulgarian Leva, Euros, English Pounds Sterling, and US Dollars.
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CANCELLATION

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All cancellations will incur a 10% penalty of the full payment.
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Percentage refunds for cancellations are:
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6-8 weeks | 4-6 weeks | 2-4 weeks | 2 weeks or less |
80% | 50% | 25% | 0% |
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NB: It is our policy that if we are able to relet your accommodation we will refund your full payment minus 10% and any shortfall in the relet reservation payment.
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ALTERATIONS TO RESERVATION DATES

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Guests who arrive later or depart earlier than specified in their confirmed reservation will be charged for the full duration of their stay.
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DISCOUNTS

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For extended stays exceeding 14 days please contact us to allow us to quote you an appropriate discount!
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GROUP BOOKINGS

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We shall be pleased to discuss with you arrangements and discounted prices for group bookings involving 3 or more apartments.
The apartments are designed to be flexible and professional and amateur parties and student groups can be catered for, including the provision of professional guides/scientific experts, transport, and all meals as required, including packed-lunches.
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